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FAQ

What is the SweetieShop

The SweetieShop is a new online concept store, where we bring new and exciting sweets, soda’s and merchandise from across the globe directly to your door.

What makes the SweetieShop special?

We only choose the most awesome and tasty products to sell in our store. If you want to buy your average sweets then you have come to the wrong place! Some of our products are imported from all over the world such as the USA or Europe and others are hand made locally with love.

Do you only sell sweets?

No, we sell awesome licenced and original merchandise straight from the USA as well as interesting sodas, imported cereals and snacks

What's the difference between SweetieBox and SweetieShop?

SweetieBox is a monthly subscription box for sweets, that provides a surprise box of awesome sweets at a great price every month. SweetieShop is a place where you can choose the products you want as well as top up on your favourites from the subscription box!

How do I purchase on the SweetieShop?

Find the treats that you wish to purchase, select the amount you wish to buy then click “Add to cart”, continue to shop until you have added all the products you wish to buy. Then click on your cart in the top right-hand corner, click proceed to checkout, fill in your shipping details, choose your payment method and proceed with your payment.

Where do you deliver?

We deliver everywhere in South Africa.

When do you deliver?

We will ship your order within 3 working days, then it will take 1-3 working days for delivery to major centres and 3-7 working days to deliver to outlying areas. As soon as your product is shipped you will receive full tracking details via email.

How much does delivery cost?

Delivery is free for orders over R400, otherwise, it is R80 flat fee.

How do I pay?

You can pay either via Credit Card directly on our website or via PayFast using a credit card, instant EFT, Zapper, Bitcoin, Debit Card or SCode.

Do I need to sign for my delivery?

You or someone you trust will need to sign for the delivery, the courier company will not leave the package unless it is signed for.

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